Friday, March 6, 2020

Quick Workaround: When You Can't See Ancestry.com Records from the Profile View

My 3rd cousin 3x removed Bixler cousin, Lewis Edward Bixler, who was a glass blower in Muncie, Indiana.  I want to add hashtags to his profile in my Legacy 9.0 database. Most of the hashtags I create come from information in the records I've attached to each profile at Ancestry.com.



But when I clicked on his 1900 Census to View the image I got this error message.


For whatever reason, Ancestry.com sometimes gets in its own way.  As an example, it has been impossible today to look at attached records by simply clicking the View button.

Fortunately there is a quick workaround.



Click on the Search link and...[edited to add: you can also click directly on the small image of the census and that will take you to directly to the image and not the indexed data]

The links to the census records are available to click, and this time they actually work.


And now I can see the indexed data Ancestry.com provided, and then View the image (unless there is a snag in the imaging function).



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